Terms of service

Terms of Service


Last Updated: 01-MAY-2026

Welcome to ZickPoint. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You will comply with all applicable laws and regulations.

2. Account Terms

If you create an account with ZickPoint, you agree to:

  • Provide accurate and up-to-date information.

  • Keep your login credentials secure and confidential.

  • Notify us immediately of any unauthorized use of your account.

  • Accept responsibility for all activities conducted under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.

3. Pricing and Payment

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

By placing an order, you agree that:

  • Prices are subject to change without prior notice.

  • Applicable taxes and delivery charges may be added at checkout.

  • Payment must be completed using one of our accepted payment methods.

  • Orders will only be processed after successful payment or confirmation of Cash on Delivery (if available).

If a pricing error occurs, we reserve the right to cancel or modify the affected order after notifying you.

4. Product Descriptions

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

  • Product colors may vary slightly due to screen settings and photography.

  • Measurements may have minor variations.

  • Packaging may differ from the images shown.

  • Availability is subject to stock levels.

We do not guarantee that all product descriptions are completely free from errors.

5. Order Acceptance

Submitting an order does not guarantee its acceptance.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Cancel orders suspected of fraud or misuse.

  • Cancel orders due to pricing or inventory errors.

  • Request additional verification before processing an order.

If payment has already been received for a cancelled order, an appropriate refund will be processed.

6. Shipping and Delivery

We aim to dispatch orders promptly.

Estimated delivery times are provided for convenience only and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • Other circumstances beyond our control

Typical delivery time: 4-5 Business Days

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses provided by the customer.

7. Returns and Refunds

Our Return and Refund Policy forms part of these Terms.

Customers may request a return or refund if:

  • The wrong product is delivered.

  • The product arrives damaged or defective.

  • The product significantly differs from its description.

Return requests must be submitted within 24 Hours of receiving the order.

Returned products must:

  • Be unused and in their original condition.

  • Include original packaging, tags, and accessories where applicable.

  • Be accompanied by proof of purchase.

Refunds, if approved, will be processed using the original payment method where possible or another agreed method.

Certain items, such as personalized, customized, or hygiene-sensitive products, may not be eligible for return unless they are defective.

8. Intellectual Property

All content available on ZickPoint, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Website design

  • Icons

  • Trademarks

is owned by or licensed to ZickPoint and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Prohibited Uses

You agree not to use our website to:

  • Violate any applicable law or regulation.

  • Commit fraud or identity theft.

  • Upload viruses, malware, or harmful code.

  • Interfere with the website's security or functionality.

  • Attempt unauthorized access to our systems or accounts.

  • Scrape, copy, or extract website content without permission.

  • Submit false, misleading, or deceptive information.

  • Use the website for unlawful, abusive, or harmful activities.

Violation of these Terms may result in account suspension, cancellation of orders, or legal action where appropriate.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ZickPoint shall not be liable for:

  • Indirect, incidental, or consequential damages.

  • Loss of profits, business opportunities, or data.

  • Delays caused by third-party couriers.

  • Service interruptions beyond our reasonable control.

  • Errors or omissions in product descriptions.

Our total liability for any claim relating to your purchase shall not exceed the amount you paid for the relevant product, except where otherwise required by law.

11. Third-Party Services

Our website may include links to third-party websites or services, including payment gateways and delivery providers.

We are not responsible for the content, policies, or practices of these third-party services. Your use of such services is subject to their own terms and policies.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective upon posting on this page. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

14. Termination

We reserve the right to suspend or terminate your access to the website, without prior notice, if you violate these Terms or engage in activities that may harm ZickPoint , its customers, or its operations.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in Pakistan.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: ZickPoint
Email: reharshad1989@gmail.com
Business Address: House no 10 Sanda Lahore
Phone: 0331-6237322